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Maybe instead of what is pro-forma tick and flick exercises, owners should have a checklist: how much $ is there in each account? How many insurance claims have been made in the past year? What issues have arisen with owners and/or tenants in the last year? What decisions have the Committee made in the last year.

These questions would engage owners - but then some communications from SMs seem to deliberately be vanilla-flavoured and non-informative!

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