Last week Michael Kleinschmidt of Bugden Allen Graham Lawyers [remember him from his short opinion/article in March 2024 called Choosing to be a Professional Strata Manager] was back with more advice for strata title managers.
In the Look Up Strata Webinar called Practical Answers To The ‘Per Lot Fee’ Dilemma, Michael had all sorts of recommendations about how strata managers can charge more full of war stories from his strata and legal practice.
My favourite highlights from the webinar were as follows.
Learning that he was also a presenter at the March 2024 Strata Community Victoria Principals Retreat in Lorne along with Stephen Brell of Netstrata.
The menu of catchphrases I heard including the following:
‘the race to the bottom’
‘the sticker price’
‘take a knife to a gunfight, not your fists’
‘never waster a good crisis’
‘the tail wagging the dog’
‘the dog wagging the tail’
The imagined strata investor owner getting an online DIY air conditioner approval for their tenant whilst on their European holiday whilst the strata manager sleeps.
And, that strata managers have to collaborate to raise their bottom end which I think he meant to raise the lower levels of strata management pricing and not to work on their glutes or get a butt lift.
TBH, it sounded like a bit more strata-splaining to me.
You can decide for yourself by watching it here.